> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/guides/program-setup/benefits/credit-based-benefits/credits-for-reviews.md). # Credits for Reviews Reward members with store credits when they submit product reviews. This benefit integrates with third-party review platforms to automatically award credits when members leave reviews, encouraging engagement and generating valuable social proof for your products. {% hint style="warning" %} Credits for Reviews is currently available only for merchants using [Okendo](https://okendo.io/) as their reviews provider. Support for additional review platforms may be added in the future. {% endhint %} ### Requirements To use Credits for Reviews, you need: * An active membership program with at least one tier * A supported third-party review platform installed on your Shopify store * The review platform integration connected in your Inveterate dashboard #### Supported Review Platforms Currently, Credits for Reviews works with: * **Okendo** (requires Okendo Advanced plan for API access) Additional platforms may be supported in the future. *** ### Setting Up Credits for Reviews #### Step 1: Connect Your Review Platform Before you can enable Credits for Reviews, you must first connect your review platform. 1. Navigate to **Integrations** in your Inveterate dashboard 2. Locate your review platform (e.g., **Okendo**) in the integrations list 3. Click **Connect** and follow the prompts to authorize the integration 1. More info on Okendo integration here: 4. Enter any required credentials (API key, subscriber ID, etc.) 5. Click **Save** Once your review platform is successfully connected, you can proceed to configure the benefit. #### Step 2: Enable Credits for Reviews 1. Navigate to **Membership Program > select tier > Benefits** 2. Locate **Credits for Reviews** in the available benefits list 3. Click on **Credits for Reviews** to open the configuration panel #### Step 3: Configure Your Settings **Review Platform** Select your connected review platform from the dropdown menu. If you haven't connected a platform yet, you'll see a warning: > ⚠️ **Connect a review platform**\ > Select and connect a third-party reviews platform before you can enable this benefit.\ > [Open Integrations →](https://27897da49f023e0-preview.sandpack-static-server.codesandbox.io/#) **Action:** Click "Open Integrations" to connect your review platform first. **Member Credit Amount** Set the amount of store credit members will earn for each review. **Field:** Amount in your store's currency (e.g., USD) **Example:** Entering `5 USD` means members receive $5 in store credit per review. **Max Reviews Per Customer (Optional)** Limit how many times a single customer can earn review credits. **Toggle:** ☑️ Max reviews per customer When enabled, enter the maximum number of reviews eligible for credits. **Example:** Setting this to `1` means each customer can only earn credits for their first review. Setting it to `5` allows up to 5 credited reviews per customer. **When to use this:** * **Prevent abuse:** Limit excessive review submissions * **First review focus:** Set to `1` to reward only first-time reviewers * **Budget control:** Cap credit expenditure per customer **When to leave unchecked:** * You want unlimited review incentives * You sell many different products and want feedback on each * You have high purchase frequency and value ongoing reviews **Combine with Other Discounts** Control how review credits interact with other discount types at checkout. **Note:** You can combine credit benefits with other discounts in your settings. Found by navigating from your Inveterate dashboard to **Settings** > **Benefits** This setting determines whether members can use their review credits alongside other promotional discounts (percentage off, BOGO, etc.) at checkout. *** #### Download the PDF below for step-by-step instructions {% file src="/files/t4nCQDNhiHKG9vMvsnGz" %} {% embed url="" %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.inveterate.com/help-center/guides/program-setup/benefits/credit-based-benefits/credits-for-reviews.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.