Credits for Reviews

Reward members with store credits when they submit product reviews. This benefit integrates with third-party review platforms to automatically award credits when members leave reviews, encouraging engagement and generating valuable social proof for your products.

Credits for Reviews is currently available only for merchants using Okendo as their reviews provider. Support for additional review platforms may be added in the future.

Requirements

To use Credits for Reviews, you need:

• An active membership program with at least one tier

• A supported third-party review platform installed on your Shopify store

• The review platform integration connected in your Inveterate dashboard

Supported Review Platforms

Currently, Credits for Reviews works with:

• Okendo (requires Okendo Advanced plan for API access)

Additional platforms may be supported in the future.

---

Setting Up Credits for Reviews

Step 1: Connect Your Review Platform

Before you can enable Credits for Reviews, you must first connect your review platform.

1. Navigate to Integrations in your Inveterate dashboard

2. Locate your review platform (e.g., Okendo) in the integrations list

3. Click Connect and follow the prompts to authorize the integration

   1. More info on Okendo integration here: https://help.inveterate.com/help-center/guides/integrations/okendo

4. Enter any required credentials (API key, subscriber ID, etc.)

5. Click Save

Once your review platform is successfully connected, you can proceed to configure the benefit.

Step 2: Enable Credits for Reviews

1. Navigate to Membership Program > select tier > Benefits

2. Locate Credits for Reviews in the available benefits list

3. Click on Credits for Reviews to open the configuration panel

Step 3: Configure Your Settings

Review Platform

Select your connected review platform from the dropdown menu. If you haven't connected a platform yet, you'll see a warning:

⚠️ Connect a review platform Select and connect a third-party reviews platform before you can enable this benefit. Open Integrations →

Action: Click "Open Integrations" to connect your review platform first.

Member Credit Amount

Set the amount of store credit members will earn for each review.

Field: Amount in your store's currency (e.g., USD)

Example: Entering 5 USD means members receive $5 in store credit per review.

Max Reviews Per Customer (Optional)

Limit how many times a single customer can earn review credits.

Toggle: ☑️ Max reviews per customer

When enabled, enter the maximum number of reviews eligible for credits.

Example: Setting this to 1 means each customer can only earn credits for their first review. Setting it to 5 allows up to 5 credited reviews per customer.

When to use this:

• Prevent abuse: Limit excessive review submissions

• First review focus: Set to 1 to reward only first-time reviewers

• Budget control: Cap credit expenditure per customer

When to leave unchecked:

• You want unlimited review incentives

• You sell many different products and want feedback on each

• You have high purchase frequency and value ongoing reviews

Combine with Other Discounts

Control how review credits interact with other discount types at checkout.

Note: You can combine credit benefits with other discounts in your settings.

Found by navigating from your Inveterate dashboard to Settings > Benefits

This setting determines whether members can use their review credits alongside other promotional discounts (percentage off, BOGO, etc.) at checkout.

---

Download the PDF below for step-by-step instructions

1MB

HowtoConfigureCreditsforReviewsbenefit.pdf

PDF

Open