> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/guides/program-setup/benefits/credit-based-benefits/credits-for-reviews.md).

# Credits for Reviews

Reward members with store credits when they submit product reviews. This benefit integrates with third-party review platforms to automatically award credits when members leave reviews, encouraging engagement and generating valuable social proof for your products.

{% hint style="warning" %}
Credits for Reviews is currently available only for merchants using [Okendo](https://okendo.io/) as their reviews provider. Support for additional review platforms may be added in the future.
{% endhint %}

### Requirements

To use Credits for Reviews, you need:

* An active membership program with at least one tier
* A supported third-party review platform installed on your Shopify store
* The review platform integration connected in your Inveterate dashboard

#### Supported Review Platforms

Currently, Credits for Reviews works with:

* **Okendo** (requires Okendo Advanced plan for API access)

Additional platforms may be supported in the future.

***

### Setting Up Credits for Reviews

#### Step 1: Connect Your Review Platform

Before you can enable Credits for Reviews, you must first connect your review platform.

1. Navigate to **Integrations** in your Inveterate dashboard
2. Locate your review platform (e.g., **Okendo**) in the integrations list
3. Click **Connect** and follow the prompts to authorize the integration
   1. More info on Okendo integration here: <https://help.inveterate.com/help-center/guides/integrations/okendo>
4. Enter any required credentials (API key, subscriber ID, etc.)
5. Click **Save**&#x20;

Once your review platform is successfully connected, you can proceed to configure the benefit.

#### Step 2: Enable Credits for Reviews

1. Navigate to **Membership Program > select tier > Benefits**
2. Locate **Credits for Reviews** in the available benefits list
3. Click on **Credits for Reviews** to open the configuration panel

#### Step 3: Configure Your Settings

**Review Platform**

Select your connected review platform from the dropdown menu. If you haven't connected a platform yet, you'll see a warning:

> ⚠️ **Connect a review platform**\
> Select and connect a third-party reviews platform before you can enable this benefit.\
> [Open Integrations →](https://27897da49f023e0-preview.sandpack-static-server.codesandbox.io/#)

**Action:** Click "Open Integrations" to connect your review platform first.

**Member Credit Amount**

Set the amount of store credit members will earn for each review.

**Field:** Amount in your store's currency (e.g., USD)

**Example:** Entering `5 USD` means members receive $5 in store credit per review.

**Max Reviews Per Customer (Optional)**

Limit how many times a single customer can earn review credits.

**Toggle:** ☑️ Max reviews per customer

When enabled, enter the maximum number of reviews eligible for credits.

**Example:** Setting this to `1` means each customer can only earn credits for their first review. Setting it to `5` allows up to 5 credited reviews per customer.

**When to use this:**

* **Prevent abuse:** Limit excessive review submissions
* **First review focus:** Set to `1` to reward only first-time reviewers
* **Budget control:** Cap credit expenditure per customer

**When to leave unchecked:**

* You want unlimited review incentives
* You sell many different products and want feedback on each
* You have high purchase frequency and value ongoing reviews

**Combine with Other Discounts**

Control how review credits interact with other discount types at checkout.

**Note:** You can combine credit benefits with other discounts in your settings.&#x20;

Found by navigating from your Inveterate dashboard to **Settings** > **Benefits**

This setting determines whether members can use their review credits alongside other promotional discounts (percentage off, BOGO, etc.) at checkout.

***

#### Download the PDF below for step-by-step instructions

{% file src="/files/t4nCQDNhiHKG9vMvsnGz" %}

{% embed url="<https://youtu.be/GD5sWrXWb_Y>" %}