# Excluded Products For Redemption Discount Codes

The **Excluded Products** feature allows you to prevent specific items from receiving discounts when customers redeem their store credits.<br>

<figure><img src="/files/QVFTPopvB8ElSGOA7xyr" alt=""><figcaption></figcaption></figure>

### **How It Works**

When you add products to the *Excluded Products for Credit Usage* list, those items will not receive any portion of the redemption discount. Because of how Shopify handles discount priorities, enabling this feature changes how redemption discount codes behave:

#### **1. When the exclusion list contains products**

* New redemption discount codes will be created as **product-level discounts**.
* This means the discount amount will be **distributed across eligible products in the cart** (excluding items on the list).
* Shopify automatically switches discounts to product-level when exclusions are applied.\
  ![](/files/tLMu972lwuvxBF6rT9FD)

#### **2. When the exclusion list is empty**

* New redemption discount codes will be created as **order-level discounts**, just as before this feature was introduced.
* The entire discount is applied at checkout at the order level.\
  ![](/files/FmBsPGp1RrL3dNIdRgeG)

### **Why This Happens**

Shopify’s discount engine gives priority to **product-level** discounts when specific products must be excluded. Because order-level discounts cannot exclude products, Shopify automatically adjusts the discount type when an exclusion list exists.

### **Summary**

| Exclusion List            | Discount Behavior                                                                       |
| ------------------------- | --------------------------------------------------------------------------------------- |
| **Has excluded products** | Redemption discount becomes **product-level**; discount is split across eligible items. |
| **Empty**                 | Redemption discount is **order-level**; discount applies to the entire order.           |

This ensures your excluded products remain unaffected while still allowing customers to redeem their credits on other items.


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