> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/discount-information/excluded-products-for-redemption-discount-codes.md).
# Excluded Products For Redemption Discount Codes
The **Excluded Products** feature allows you to prevent specific items from receiving discounts when customers redeem their store credits.
### **How It Works**
When you add products to the *Excluded Products for Credit Usage* list, those items will not receive any portion of the redemption discount. Because of how Shopify handles discount priorities, enabling this feature changes how redemption discount codes behave:
#### **1. When the exclusion list contains products**
* New redemption discount codes will be created as **product-level discounts**.
* This means the discount amount will be **distributed across eligible products in the cart** (excluding items on the list).
* Shopify automatically switches discounts to product-level when exclusions are applied.\
#### **2. When the exclusion list is empty**
* New redemption discount codes will be created as **order-level discounts**, just as before this feature was introduced.
* The entire discount is applied at checkout at the order level.\
### **Why This Happens**
Shopify’s discount engine gives priority to **product-level** discounts when specific products must be excluded. Because order-level discounts cannot exclude products, Shopify automatically adjusts the discount type when an exclusion list exists.
### **Summary**
| Exclusion List | Discount Behavior |
| ------------------------- | --------------------------------------------------------------------------------------- |
| **Has excluded products** | Redemption discount becomes **product-level**; discount is split across eligible items. |
| **Empty** | Redemption discount is **order-level**; discount applies to the entire order. |
This ensures your excluded products remain unaffected while still allowing customers to redeem their credits on other items.