> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/guides/members/member-profile/adjust-member-tier.md).

# Adjust Member Tier

The **Adjust Member Tier** action lets you manually move a member between tiers directly from their **Member Profile** in Inveterate. This is especially helpful now that Shopify no longer requires a payment method to create subscription contracts, which means merchants can remove previous limitations when moving a member from a free tier to a paid tier.

### Why this is useful

Merchants commonly use **Adjust Member Tier** to:

* **Correct tier assignment quickly** (for example, if a member was placed in the wrong tier or a support exception is needed).
* **Move members between free and paid tiers** without needing the customer to re-enroll (helpful for VIP upgrades, promos, and customer support situations).

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### How to adjust a member’s tier

1. In your Inveterate dashboard, click **Members**. 
2. Select the member you want to update. 
3. In the member profile, click **Adjust tier**. 
4. Click the **Tier** dropdown and select the tier you want to move the member to. 
5. (Optional) Update the member’s **billing date**, or leave it as-is. 
6. Click **Adjust** to save your changes. 

#### What happens next

After saving, the member will receive an email notifying them that their tier has changed.<br>

**Download the PDF below for step-by-step instructions**

{% file src="/files/YjyS6MuJp4RDtASHS8ig" %}