> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/guides/members/member-profile/anonymize-members.md).

# Anonymize Members

**Anonymizing members deletes all of that member's identifying information from Inveterate, but retains their purchase data to keep reporting intact.**

{% hint style="warning" %}
You must [cancel a membership](broken://pages/FxRR0QH5CIAKY2gHsy9p) before you can anonymize them.  You cannot anonymize an active member.
{% endhint %}

{% hint style="info" %}
Pro Tip: If you receive a Personal Data Deletion Request from a customer, all you need to do is Anonymize them in Inveterate.  This will fulfill their request instantly.
{% endhint %}

#### To anonymize a member:

1. Find the member who you want to anonymize.
2. Click the 'Anonymize' button on the top right.
3. Click 'Anonymize' in the new pop-up to confirm that you want to anonymize this member's subscription.

**Download the PDF below for step-by-step instructions**

{% file src="/files/LfH21AMTZDE9HKkQdMnl" %}

{% embed url="<https://youtu.be/Z4huU_Q2I1o>" %}


---

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