# Messaging

**Inveterate sends messages to your members that are triggered by events such as signing up for your membership, receiving credits, or or successful referral notifications.**

You can customize your messages by adding your company logo and by adjusting the recommended copy loaded in by Inveterate. 

### **Different Types Of Messages:**

**Account**

Welcome is sent to a member as soon as they sign up for a membership.  This welcomes them to the program.

Rebill Notice is sent to customers when they are due to renew their subscription. 

* If the billing frequency is annually, the email notification is to be sent 15 days before their renewal.
* If the billing frequency is not annually, the email notification is to be sent 3 days before their renewal.

**Credits**

Credits Earned is sent to a member whenever they earn credits according to your program rules.

Credits Redeemed is sent to a member whenever they redeem their credits on your store.

Anniversary Credits is sent to a member when they earn anniversary credits according to your program rules.

**Referrals**

Referral Completed is sent to a member when they successfully complete a referral to your program.

**At Risk**

Credit Reminder is sent to a member once they reach the 'at risk threshold' you set in your [messaging settings](/help-center/guides/program-setup/messaging/messaging-settings.md).  This reminds them that they have not redeemed any credits in your store for a certain number of days.  For example - if you set a 90 day at risk threshold, the member will receive an email after 90 days of not redeeming any credits.

**The sections below will teach you how to set up the content for each message and how to update global email styling.**

{% content-ref url="/pages/TvdQJnlXnaZrYpnDLymc" %}
[Content](/help-center/guides/program-setup/messaging/content.md)
{% endcontent-ref %}

{% content-ref url="/pages/gp8YZNhmhYp29UwYIDGC" %}
[Messaging](/help-center/guides/program-setup/messaging.md)
{% endcontent-ref %}


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