# Messaging

**Inveterate sends messages to your members that are triggered by events such as signing up for your membership, receiving credits, or or successful referral notifications.**

You can customize your messages by adding your company logo and by adjusting the recommended copy loaded in by Inveterate.&#x20;

### **Different Types Of Messages:**

**Account**

Welcome is sent to a member as soon as they sign up for a membership.  This welcomes them to the program.

Rebill Notice is sent to customers when they are due to renew their subscription.&#x20;

* If the billing frequency is annually, the email notification is to be sent 15 days before their renewal.
* If the billing frequency is not annually, the email notification is to be sent 3 days before their renewal.

**Credits**

Credits Earned is sent to a member whenever they earn credits according to your program rules.

Credits Redeemed is sent to a member whenever they redeem their credits on your store.

Anniversary Credits is sent to a member when they earn anniversary credits according to your program rules.

**Referrals**

Referral Completed is sent to a member when they successfully complete a referral to your program.

**At Risk**

Credit Reminder is sent to a member once they reach the 'at risk threshold' you set in your [messaging settings](https://help.inveterate.com/help-center/guides/program-setup/messaging/messaging-settings).  This reminds them that they have not redeemed any credits in your store for a certain number of days.  For example - if you set a 90 day at risk threshold, the member will receive an email after 90 days of not redeeming any credits.

**The sections below will teach you how to set up the content for each message and how to update global email styling.**

{% content-ref url="messaging/content" %}
[content](https://help.inveterate.com/help-center/guides/program-setup/messaging/content)
{% endcontent-ref %}

{% content-ref url="messaging" %}
[messaging](https://help.inveterate.com/help-center/guides/program-setup/messaging)
{% endcontent-ref %}
