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  • New Shopify Accounts
  • Legacy Shopify Accounts

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  1. Guides
  2. Getting Started

Adjust Customer Account Settings In Shopify

Your Shopify store needs to be set to use the Classic user account experience.

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Last updated 1 year ago

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To use customer accounts you must have the enabled. Inveterate does not work with POS-Only Shopify Accounts.

Only one email address can be associated with a customer account in Inveterate. You can change the email address that is associated with a customer account by in Shopify.

Shopify Customer Accounts

Shopify has two customer account experiences - Classic and New. Although the view in your dashboard may look different from the screenshot below, both account experiences will work with Inveterate. Take a look at the screenshot below, this is how you find if you have a Legacy or New Shopify account.

  • If you do see the menu below it means you have a New Shopify Account. Instructions are directly below.

  • If you do not see the menu below it means you have a Legacy Shopify Account. Instructions are at the bottom of this page.

New Shopify Accounts

Check your customer account preferences in Shopify

  2. In the Customer Account Settings section, make sure that the Show Login Link box is checked. If it is already selected, you can leave the settings as-is.

If you do not see the Login Experience menu shown above, it means your Shopify store is still using the legacy setup. Keep scrolling below the video for the Legacy Shopify Account instructions.

Download the PDF below for step-by-step instruction

Legacy Shopify Accounts

Follow The Steps Below To Turn On Customer Accounts

  1. Navigate to Settings>Checkout and find the Customer Accounts box.

  2. Make sure accounts are set to either Optional or Required. Inveterate will not work if you don't use customer accounts.

From your Shopify admin, go to Settings > .

Checkout
Online Store sales channel
editing the customer profile
378KB
4.A. Adjust Customer Accounts In Shopify (New Shopify Accounts).pdf
pdf
Shopify Login Experience Menu
Customer Account Settings