Credit Based Benefits
Last updated
Last updated
Credit based benefits give members "points" (or credits) for taking specific actions such as signing up for your membership program or referring a friend to your store.
Credits are generated as Shopify order discount codes, which cannot be combined with Shopify product discount or codes, such as auto-apply discounts. The full Shopify documentation is available here.
Purchases With Credits
Members are able to use their credits on either (A) only one time products or (B) one time products and their upcoming Inveterate membership rebills. By default, the option to allow members to apply credits to upcoming rebills is turned off when Inveterate is installed. To enable this feature, navigate to the settings page and toggle on the "Allow credits on membership contracts" option.
Member Credit Redemption (All Stores)
When your members receive credits, they are are able to redeem them from their Member Portal. In this flow, a member will redeem the amount of credits they want to use, copy the code, and then paste it as a discount code during the checkout flow. If you have enabled the option to allow members to use credits for rebills, they will have the option to choose how many credits are applied within the popup.
Members are able to redeem credits for both upcoming rebills and single product purchases at the same time.
If the member redeems credits towards a rebill, the credit amount will instantly be removed from their balance and automatically applied towards their upcoming membership fee - the member will be able to change this amount before rebill if they wish.
If the member redeems credits towards a one time purchase, the credit amount will instantly be removed from their balance and they will be able to apply it towards a future purchase. The member can change the amount before using the code if they wish.
Member Credit Redemption (Shopify Plus Stores Only)
If your store is on Shopify Plus, you also have access to the Credit Redemption Checkout Extension. On Plus Stores, members are able to redeem their credits and apply them to their order directly from the checkout flow, without needed to visit their Member Portal.
Your Inveterate account must be set up to use Discount Codes as credits and not Gift Cards as credits. If you are not sure or would like to switch to Discount Codes, feel free to contact us.
Follow the steps below to enable the checkout credit extension in your store.
Click on "settings" in your Shopify admin
Click "checkout"
Find your live checkout and click "customize"
Select the Inveterate Credit Redemption Checkout Extension to enable it
Click "save"
Pro Tip: Give your members multiple ways to earn credits. This will boost your website engagement and member AOV.
