About Spend Based Tiers

Spend Based Tiers allows you to add a spend threshold to your tiers so that members can earn their way in, on top of being able to buy their way in.

By adding a spend threshold to your tier, your members will be incentivized to spend more at your shop in order to get their free upgrade. The spend threshold is based on products other than the membership fee - although do you have the option to include the membership fee in the spend threshold if you'd like.

Example Spend Based Setup

Tier	Cost To Buy In	Spend Threshold To Earn In
Bronze	$0	$0
Silver	$50/mo member fee	$75/mo on products
Gold	$75/mo member fee	$100/mo on products

FAQ

Can I customize how often the spend threshold resets? Yes, you can set the spend threshold to be monthly, quarterly, annually, yearly and lifetime spend.

How is frequency tracked once a member earns into a tier?

If a member earns their way into a tier, the spend threshold frequency countdown begins on the day they earn access.

• Monthly membership example

  • If a member earns access to a tier on Jan 15, then they would have access to that tier until Feb 15. The member would have to spend enough to meet the threshold by Feb 15 in order to stay in the higher tier.

• Yearly membership example

  • If a member earns access to a tier on August 15, 2024, they would then have access to that tier until August 15, 2025. The member would have to spend enough to meet the threshold by August 15 2025 in order to stay in the higher tier.

Do members get credit for previously made purchases?

No, members only begin earning towards the spend threshold once they become a member of your program. Sales previous to joining are not counted.

Can I apply spend threshold for free tiers?

Yes, you can create a program of all free tiers and apply spend thresholds to each.

What happens to the member's subscription contract if they upgrade? The member's subscription contract via Shopify stays at whichever tier they signed up for. Inveterate handles upgrading and downgrading outside of the subscription contract.

• For example, a member signs up for a $10/mo tier and earns into a $20 per month tier, they would continue to be charged the $10/mo they signed up for.

• If a free tier member earns into a paid tier, they will not be charged.

What happens to the member's profile tags if they upgrade?

Whenever a member is upgraded or downgraded between tiers Inveterate will update the tags on their Shopify profile accordingly. This means these members/tags will also update in your other integrations such as Klaviyo, etc.

Are nonmembers automatically upgraded into a tier based on spend?

No, your customer needs to be a member in order for any of their purchases to be counted twoards an upgrade. Inveterate does not auto-enroll your customers into the membership program.