# Tier Upgrades and Downgrades

**Tier Upgrage/Downgrade Menu**

Your members have the ability to upgrade and downgrade between the different tiers you create for your program. In the member portal, there is a "Change Plan" button that brings them to the Upgrade/Downgrade page.

Billing behavior differs based on whether your members are upgrading/downgrading to paid or free tiers

* When a member upgrades to a paid tier, the new membership begins immediately
* When a member downgrades to a paid tier, the new membership begins instantly
* When a member downgrades to a free tier, the new membership will take place based on the cancellation poilcy you configure within your settings

{% hint style="info" %}
You are currently not able to manually upgrade or downgrade members through the member portal. You should instruct your members to upgrade or downgrade their membership through the member portal.
{% endhint %}

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