> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/guides/members/manage-members/tier-upgrades-and-downgrades.md).

# Tier Upgrades and Downgrades

**Tier Upgrage/Downgrade Menu**

Your members have the ability to upgrade and downgrade between the different tiers you create for your program. In the member portal, there is a "Change Plan" button that brings them to the Upgrade/Downgrade page.

Billing behavior differs based on whether your members are upgrading/downgrading to paid or free tiers

* When a member upgrades to a paid tier, the new membership begins immediately
* When a member downgrades to a paid tier, the new membership begins instantly
* When a member downgrades to a free tier, the new membership will take place based on the cancellation poilcy you configure within your settings

{% hint style="info" %}
You are currently not able to manually upgrade or downgrade members through the member portal. You should instruct your members to upgrade or downgrade their membership through the member portal.
{% endhint %}

<div data-full-width="true"><figure><img src="/files/bcivxabHx23WogLz5thH" alt=""><figcaption></figcaption></figure></div>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.inveterate.com/help-center/guides/members/manage-members/tier-upgrades-and-downgrades.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.