> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/guides/members/manage-members/tier-upgrades-and-downgrades.md). # Tier Upgrades and Downgrades **Tier Upgrage/Downgrade Menu** Your members have the ability to upgrade and downgrade between the different tiers you create for your program. In the member portal, there is a "Change Plan" button that brings them to the Upgrade/Downgrade page. Billing behavior differs based on whether your members are upgrading/downgrading to paid or free tiers * When a member upgrades to a paid tier, the new membership begins immediately * When a member downgrades to a paid tier, the new membership begins instantly * When a member downgrades to a free tier, the new membership will take place based on the cancellation poilcy you configure within your settings {% hint style="info" %} You are currently not able to manually upgrade or downgrade members through the member portal. You should instruct your members to upgrade or downgrade their membership through the member portal. {% endhint %}