Tier Upgrades and Downgrades
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Tier Upgrage/Downgrade Menu
Your members have the ability to upgrade and downgrade between the different tiers you create for your program. In the member portal, there is a "Change Plan" button that brings them to the Upgrade/Downgrade page.
Billing behavior differs based on whether your members are upgrading/downgrading to paid or free tiers
When a member upgrades to a paid tier, the new membership begins immediately
When a member downgrades to a paid tier, the new membership begins instantly
When a member downgrades to a free tier, the new membership will take place based on the cancellation poilcy you configure within your settings