Credit Expiration

You have the option of setting an expiration date for any credits received by members.

By default, credits are set to never expire. When creating a new tier, you will see a Store Credit Expiration section where you can specify how long credits for that tier should remain active before expiring.

Tier-specific expirations

You can set different expiration periods for each membership tier.

For example:

• Bronze Tier credits may expire after 80 days

• Diamond Tier credits may expire after 365 days

This gives you flexibility to offer more value to higher-tier members.

You can set unique credit expiration periods for each membership tier by going to Membership Program > click the three dots next to the tier you want to edit > Edit Tier > Store Credit Expiration.

Important notes

• Any changes to credit expiration only apply to future credits earned. They do not retroactively affect credits already received by members.

• Credits expire at the same time of day they were originally issued.

  • Example: If a member earns credits at 1:00 PM on Monday with a 7-day expiration, the credits will expire at 1:00 PM the following Monday.