Change Membership Renewal Date

This guide explains how to change the renewal date for an active membership in Inveterate. You may want to do this if a customer requests to delay their next billing date, move the billing date up, aligning a member's renewals with a specific promotion, etc.

Steps to change the Renewal Date

1. Log into your Inveterate Dashboard

2. Navigate to the "Members" tab in the left-hand menu

3. Search for the customer whose membership you want to update

4. Click into their member profile

5. Click "Adjust billing"

6. Use the calendar in the popup to enter in the new billing date

7. Option: You can also change the billing amount the member will pay in this same popup

8. Click "Adjust" to save the changes

This change will update the customer’s next billing date but will not affect any previous charges or membership history.

Download the PDF below for step-by-step instructions

1MB

AdjustBillingforMembers.pdf

pdf