Canceling Members

Cancel Members From The Inveterate Member Page

As a merchant you are able to cancel active members from within the dashboard by clicking on the "Cancel" button located at the top right of each member page.

Clicking the "Cancel" button will show you a popup where you will decide if the member will retain access to their benefits until the end of their current billing period, or if they will be instantly cancelled and lose all access to their benefits.

If a member is cancelled immediately, they will show as fully cancelled within the dashboard. If the member is retaining benefit access through the current billing period, then they will show as "pending cancellation".

After cancelling a member, you now also have the ability to reactivate them from the dashboard. This will bring the member back to the exact same state they were in before they were cancelled.

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