Hidden Tiers

Hidden Tiers allow you to create membership tiers that are not displayed on the default Inveterate membership landing page. They are commonly used for invite-only offers, special customer segments, or internal programs where access should be controlled.

This article explains what Hidden Tiers are typically used for, how to configure them, and important behavior to be aware of before using them.


What are Hidden Tiers used for?

Hidden Tiers are most commonly used in the following scenarios:

  • Invite-only or VIP memberships

  • Influencer or ambassador programs

  • Legacy pricing for existing members

  • Wholesale or B2B memberships

  • Customer service or recovery offers

  • Internal testing or migration tiers

Hidden Tiers function the same as standard tiers once a customer joins—they follow the same billing logic and member experience. The key difference is how customers access them.

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How Hidden Tiers work

When a tier is hidden:

  • It is removed from the default Inveterate membership landing page

  • It is not visible as an upgrade or downgrade option in the member portal

  • Customers can only join the tier through a custom page you provide

Once a customer joins a Hidden Tier, their experience is the same as a customer on a standard (non-hidden) tier, with the exception of upgrade and downgrade visibility (covered below).


How to create and hide a tier

Hidden Tiers are created the same way as any other tier.

Step 1: Create and configure the tier

  1. Create the tier as you normally would

  2. Configure pricing, benefits, and all other tier settings

Step 2: Hide the tier from the landing page

  1. In your Inveterate dashboard, go to Landing Page → Pricing

  2. Select the tier you want to hide

  3. Toggle off Display on landing page

Once this toggle is disabled, the tier will no longer appear on the default Inveterate membership landing page.


Selling a Hidden Tier

After hiding a tier, customers will not be able to discover or join it on their own. To offer the tier, you must provide a custom landing page.

Custom landing page requirement

To sell a Hidden Tier, you will need to:

  • Create a custom landing page (Shopify page, custom storefront, or developer-built page)

  • Share this page directly with the customers you want to offer the tier to

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Add to Cart button setup


Member experience on Hidden Tiers

Once a customer joins a Hidden Tier, their experience is nearly identical to a member on a standard tier.

What members see

  • Hidden Tier members receive the same benefits, billing, and access as defined by the tier

  • Hidden Tiers do not appear as options in the member portal

Upgrades and downgrades

  • Hidden Tier members can upgrade or downgrade into non-hidden tiers from the customer portal

  • Non-hidden tier members cannot upgrade or downgrade into a Hidden Tier

  • Hidden Tiers are not shown as upgrade or downgrade options to other members

This ensures Hidden Tiers remain invite-only and are not discoverable by existing members.

Cancellations

  • Hidden Tier members can cancel their membership normally from their customer portal

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