Member Notification Metrics and Their Template Variables
The following profile variables are available for all Inveterate customer notification metrics sent to Klaviyo:
Name | Description | Example | Syntax |
|---|---|---|---|
Inveterate: Credits | Number of credits available | 24.99 | {{ person | lookup:'Inveterate: Credits' | default:'0' }} |
Inveterate: Date Joined | Date they joined membership program | March 14, 2023 at 11:37 AM | {{ person | lookup:'Inveterate: Date Joined' | default:'' }} |
Inveterate: Referrals Count | Number of successful referrals | 1 | {{ person | lookup:'Inveterate: Referrals Count' | default:'0' }} |
Inveterate: Subscription Status | Status of membership | CANCELLED, ACTIVE | {{ person | lookup:'Inveterate: Subscription Status' | default:'' }} |
If you wanted to use these in a template, here is an example:
You joined Premier on {{ person|lookup:'Inveterate: Date Joined' | default: '' }}.
Your current subscription status is: {{ person|lookup:'Inveterate: Credits' | default: '0' }}
Triggered when a customer first purchases your subscription product.
None
Welcome to Premier, an exclusive membership program offered by Acme.
In order to access all your membership benefits, please take a moment to login or create your account.
Triggered when a customer completes an order that used redeemed credits.
Name | Description | Example | Syntax |
|---|---|---|---|
creditsRedeemed | Number of credits used in order | 24.99 | {{ event.creditsRedeemed | default:'' }} |
newCreditsBalance | Credits member now has left | 0.50 | {{ event.newCreditsBalance | default:'0' }} |
You just redeemed {{ event.creditsRedeemed | default:'' }} at Acme!
You’ll be receiving an email with a gift card number that you can enter at checkout to use towards your next purchase!
You now have {{ event.newCreditsBalance | default:'0' }} remaining in your account.
Thanks for being a part of Acme Premier,
Acme
Triggered when a customer first purchases a membership product, if you have the "Sign Up Discounts" benefit enabled.
Name | Description | Example | Syntax |
|---|---|---|---|
discountCode | Unique sign up discount code created for each member | VIP_123 | {{ event.discountCode | default:'' }} |
isPercentage | Is the discount a percent amount off a future order | true | {{ event.isPercentage | default:'False' }} |
isFixed | Is the discount a fixed dollar amount | false | {{ event.isFixed | default:'False' }} |
discountAmount | How much off an order is the discount | 10 | {{ event.discountAmount | default:'' }} |
isOneTimeUse | Is the discount disabled after 1 use, or can it be used multiple times | true | {{ event.isOneTimeUse | default:'False' }} |
expirationDate | If the discount code expires, when | August 9, 2023 | {{ event.discountCode | expirationDate:'' }} |
Here’s your personal member discount code, {{ first_name }}!
As a valued member of Acme Premier, we’ve created a personal discount code just for you! It’s your chance to take advantage of these VIP savings.
Get {{ event.discountAmount | default:'' }}% off
when you use discount code
{{ event.discountCode | default:'' }}
at checkout.
One time use. Expires {{ event.expirationDate | default:'' }}
Triggered when a member is awarded credits from the "Credits for Orders" benefit.
Name | Description | Example | Syntax |
|---|---|---|---|
creditsAwarded | Amount of new credits awarded | 42 | {{ event.creditsAwarded | default:'' }} |
newCreditsBalance | Balance after credits awarded. | 110.25 | {{ event.newCreditsBalance | default:'0' }} |
You've just received {{ event.creditsAwarded | default:'' }} in store credit.
You now have a total of {{ event.newCreditsBalance | default:'0' }} that you can redeem for purchases since you’re a member of Acme Premier.
Triggered when a new member is referred by the member receiving this email.
Name | Description | Example | Syntax |
|---|---|---|---|
referralEmail | Email of referred customer | {{ event.referralEmail | default:'' }} | |
creditsAwarded | Amount of new credits awarded | 42 | {{ event.creditsAwarded | default:'' }} |
newCreditsBalance | Updated total credits to spend | 110.25 | {{ event.newCreditsBalance | default:'' }} |
{{ event.referralEmail | default:'' }} just joined Acme Premier because you referred them!
As a thank you, we've added {{ event.creditsAwarded | default:'' }} into your account.
You now have a total of {{ event.newCreditsBalance | default:'' }} that you can redeem for purchases since you’re a member of Premier.
Sent to member a few days before they are recharged for their membership.
Name | Description | Example(s) | Syntax |
|---|---|---|---|
rebillDate | Day of upcoming charge | 07-26-2023 | {{ event.rebillDate | default:'' }} |
rebillPrice | Cost of upcoming charge | 9.99 | {{ event.rebillPrice | default:'' }} |
rebillFrequency | How often does member fee recur | monthly, quarterly | {{ event.rebillFrequency | default:'' }} |
supportEmail | Inveterate's support email for billing issues | {{ event.supportEmail | default:'' }} | |
cancellationPolicy | Merchant's policy on whether benefits cease immediately after cancel, or at end of cycle | END_OF_BILLING_CYCLE, IMMEDIATELY | {{ event.cancellationPolicy | default:'' }} |
Your renewal for Acme Premier
Hi {{first_name}},
Thank you for your continued participation in our exclusive membership program! As a reminder, your membership is set to renew on {{ event.rebillDate | default:'' }} for a total of ${{ event.rebillPrice | default:'' }}.
If you need to update your billing details, you can do so within your account on our site.
If you no longer wish to receive your exclusive, member-only benefits, you can change your membership settings on our membership portal.
Email triggered when a member has been part of the program for 12 months.
Name | Description | Example | Syntax |
|---|---|---|---|
creditsAwarded | Amount of new credits awarded | 42 | {{ event.creditsAwarded | default:'' }} |
newCreditsBalance | Updated total credits to spend | 110.25 | {{ event.newCreditsBalance | default:'' }} |
Happy anniversary, {{ first_name }}!
You have been a loyal member of Acme Premier for a year! To show our appreciation, we're awarded you ${{ event.creditsAwarded | default:'' }} in free credit to spend in our store.
You’ll be receiving an email with a gift card number that you can enter at checkout to use towards your next purchase!
You now have {{ event.newCreditsBalance | default:'' }} remaining in your account.
Thanks for being a part of Acme Premier,
Acme