> For the complete documentation index, see [llms.txt](https://help.inveterate.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.inveterate.com/help-center/guides/performance/performance-metrics-overview.md). # Performance Metrics Overview **Performance Metrics are organized into two sections, Memberships and Other.** Use the guide below to get a firm understanding of all the metrics available to you within the Inveterate Performance dashboard. ### Membership
METRIC NAMEMETRIC DESCRIPTION
Sign UpsThe total number of customers that ever signed up for membership, including those who have cancelled.
Active MembersThe total number of customers with an active membership.
Cancelled MembersThe total number of memberships that have been cancelled.
Pending CancellationThe total number of members whose status is "pending cancellation."
Average Membership LengthThe average length of time that members have been active.
Primary Cancellation SourceWere most of the cancellations initiated by the customer or by an admin of your store?
Primary Cancellation Source %The percentage of cancellations initiated by the most frequent source.
### Customers
METRIC NAMEMETRIC DESCRIPTION
Total Credits EarnedThe total amount of credits ever earned by all members, including credits that have already been spent.
Outstanding CreditsThe total amount of unspent credits amongst all members.